Frequently Asked Questions (FAQ) – Elite Backpackers Services Masaka

1. How do I book a room?

You can book a room online through our website by selecting your preferred room based on what is included in the package  or   contact us directly via phone or email. Early reservations are recommended to secure your preferred dates.

2. What amenities do you offer?

We provide quality rooms, a swimming pool, a delicious breakfast, secure parking, and a reliable pick-up & drop service to ensure a comfortable stay.

3. Do you offer airport transfers?

Yes! Our pick-up & drop service includes transfers from nearby airports or other locations upon request.

4. What time is check-in and check-out?

Standard check-in is at 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.

5. Is breakfast included in the stay?

Yes, we offer a freshly prepared breakfast to start your day right.

6. Do you have parking space?

Absolutely! We provide a secure and convenient parking area for guests.

7. Can I modify or cancel my booking?

Yes, modifications or cancellations can be made within the permitted timeframe. Refunds depend on our cancellation policy.

8. What activities can I do near the lodge?

You can explore safaris, nature walks, cultural experiences, and much more. We can help arrange excursions based on your interests.

9. Is Wi-Fi available?

Yes, we offer Wi-Fi access to keep you connected during your stay.

10. How can I contact you for more information?

You can reach us via phone, email, or visit our website for more details.